Shipping policy
Thank you for shopping with us! We are committed to delivering your order accurately, in good condition, and on time.
1. Shipping Locations
We currently ship orders within Pakistan. For international shipping, please contact our customer service team at [your email/WhatsApp].
2. Processing Time
-
All orders are processed within 1–3 business days.
-
Orders are not shipped or delivered on Sundays or public holidays.
3. Delivery Time
-
Standard Delivery: 3–7 business days.
-
Express Delivery: 1–3 business days (available in major cities only).
Please note that delivery times may vary depending on your location and courier availability.
4. Shipping Charges
-
Standard Shipping: PKR 200 (Free for orders over PKR 3,000)
-
Cash on Delivery (COD): Available nationwide
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via SMS or email. You can use this number to track your package on the courier’s website.
6. Delays
Shipping delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience during such times.
7. Incorrect Address
Please ensure that your shipping address is complete and correct. We are not responsible for orders lost due to incorrect or incomplete addresses.
8. Contact Us
If you have any questions regarding shipping or your order status, feel free to contact us:
-
Email: [your@email.com]
-
WhatsApp: [your WhatsApp number]